Welcome to RadioComApp. These Terms & Conditions govern your use of our SMS verification services. By providing your phone number and requesting a verification code, you agree to be bound by these terms.
1. Service Description
RadioComApp provides a one-time verification code (OTP) service via SMS to authenticate your identity. This service is strictly transactional and includes:
- Verification codes for account registration
- Two-factor authentication (2FA) codes for login
- Password reset verification codes
- Device verification codes
No marketing, promotional, or advertising messages will be sent through this service.
2. Eligibility
To use our SMS verification service, you must:
- Be at least 13 years of age (or 16 in certain jurisdictions)
- Own or have authorized access to the mobile phone number you provide
- Have active SMS service with your mobile carrier
3. Consent to Receive Messages
By entering your mobile number and clicking "Send Code" or similar action on our platform:
- You explicitly consent to receive transactional SMS messages from RadioComApp
- You acknowledge that message and data rates may apply from your mobile carrier
- You confirm that you are the owner or authorized user of the provided mobile number
Important: Consent is not a condition of purchasing any goods or services from RadioComApp. It is solely for account verification and security.
4. Message Frequency
Message delivery depends on your actions:
- You will receive approximately 1-2 SMS messages per verification request
- Message frequency varies based on how often you:
- Log into your account
- Request password resets
- Verify new devices
- Complete registration
- We do not send recurring or scheduled messages. All messages are triggered by your direct actions.
5. Opt-Out (STOP) Instructions
You may withdraw your consent at any time:
- To stop all SMS messages: Reply STOP to any message you receive from RadioComApp
- Confirmation: You will receive one final confirmation message: "You have been unsubscribed from RadioComApp verification messages. You will no longer receive SMS codes. Reactivate via app settings."
- Effect of Opt-Out: You will no longer receive verification codes via SMS. You must use alternative verification methods (email, authenticator app) if available.
To re-opt in: You must manually enable SMS verification in your RadioComApp account settings or contact support at info@radiocomapp.com.
6. Help Instructions
For assistance with our SMS service:
We will respond to help requests within 2 business days.
7. Supported Mobile Carriers
Our SMS service is delivered through Twilio, Inc. Supported carriers include (but are not limited to):
- AT&T, T-Mobile, Verizon, Sprint
- US Cellular, MetroPCS, Cricket, Boost Mobile
Disclaimer: Carriers are not liable for delayed or undelivered messages.
8. Message Delivery
Message delivery details:
- Messages are typically delivered within 5-30 seconds of request
- Delivery is subject to:
- Your mobile carrier's network coverage
- Your device's SMS receiving capabilities
- Do Not Disturb settings on your device
- RadioComApp is not responsible for undelivered messages due to carrier issues
9. Code Expiration and Security
Security measures and responsibilities:
- Verification codes expire 5-10 minutes after being sent
- You agree to:
- Keep verification codes confidential
- Not share codes with anyone
- Immediately report suspected unauthorized access to info@radiocomapp.com
- RadioComApp is not liable for unauthorized access resulting from code sharing
10. Fees and Charges
Payment and billing information:
- RadioComApp does not charge you for SMS verification messages
- Your mobile carrier may charge standard message and data rates
- Check with your carrier for details on international or premium SMS charges
- You are responsible for all carrier-imposed fees
11. Privacy
Our collection and use of your phone number is governed by our Privacy Policy.
- We do not sell or share your phone number with third parties for marketing
- We only use your number for verification purposes
- You can request deletion of your data by emailing info@radiocomapp.com
12. Limitation of Liability
To the maximum extent permitted by law:
- RadioComApp is not liable for indirect, incidental, or consequential damages
- Our total liability for any claim related to SMS services is limited to $100 USD
- We are not responsible for service interruptions caused by carriers or force majeure
13. Modifications to These Terms
Policy updates and notifications:
- We may update these Terms & Conditions at any time
- Changes become effective when posted to this page
- Material changes will be notified via:
- Email to registered users (if available)
- Updated "Last Updated" date at the top of this page
- Your continued use of the service constitutes acceptance of updated terms
14. Termination
We reserve the right to suspend or terminate SMS services if:
- You violate these Terms & Conditions
- You opt out (reply STOP)
- Required by law or carrier compliance
15. Governing Law
These Terms & Conditions are governed by the laws of the United States, without regard to conflict of law principles.
16. Contact Information
For questions about these Terms & Conditions or our SMS service:
17. A2P 10DLC Compliance
RadioComApp complies with the A2P 10DLC (10-Digit Long Code) registration requirements enforced by US mobile carriers. Our campaign registration information is filed with Twilio and the Campaign Registry. For carrier compliance inquiries, contact us at info@radiocomapp.com.
